Privacy Policy

Effective November 15, 2014

Your privacy is important to us. We provide this notice in complete transparency explaining our online information practices including our policy on customer information collected and the use that is made of this information. Your personal information is never sold or loaned to any other parties. To make this policy easy to find, we make it available as a link in the footer of every webpage on our website.

Aggregate Site Use Information

This website uses Google Analytics to help analyze how visitors find and interact with our site. Google Analytics uses "cookies", which are small bits of text stored by your browser to collect standard internet log information and visitor behaviour information in an anonymous way. This information includes IP address, browser type, number of clicks, time spent on page, screen resolution and referring/exit pages. No personally identifiable information is collected about you by Google Analytics.

We use this data, in aggregate form, to compile statistical report on website activity and ultimately improve the online experiences of all visitors.

Online Order Information

When placing an order or creating an account, we only request the information needed to complete the processing of your order or creation of your account. This information is requested via a fill-in form to be filled by you. The type of personal information required includes:

  • Name
  • Shipping & billing addresses
  • Email address
  • Phone number
  • Credit card information
  • Transaction information

The minimum required personal information may be shared with processing companies in order to bill and ship your order. We may also use your personal information to contact you about your order. Your personal information is never sold or loaned to any other parties.

Website Security

We use state of the art security technology to keep your personal information private. All personal information collected is first encrypted before being exchanged on secure servers. We use Secure Socket Layer (SSL) protocol to scramble your personal information before it is sent from your computer.

CanadaBicycleParts does not have access at any time to your credit card information, nor is this information ever stored on our servers. Rather, when you input your credit card information, the card processor retains the information and provides us with a unique token which allows us to apply the total of your order to your credit card.

Changes to this Privacy Policy

This policy may be updated from time to time. Revisions of this policy will be effective when posted on this page with the date of the last revision.